THE RESERVATION
A minimum deposit of 20% of the total price is required at the time of booking, and the balance no later than 40 days prior to departure of the tour. For overseas booking and non-residence of Tanzania , payments should be in the UD dollars or UK Sterling. Residents pay in local currency at the rate or exchange applicable at the time of payment. The company reserves the right to withhold all or part of the service (at its sole discretion) if any payment is not received in accordance with the above conditions.
LATE BOOKINGS
Full payment is due at the time of booking for reservations made within 40 days prior to the commencement of tours.
MODIFICATION OF TOUR
If you choose to modify the arrangements after the commencement of the tour i.e. Change accommodation or the duration of your stay, the company can accept no liability for any loss or additional expense incurred and no refund will be made.
CANCELLATION OF TOUR
Should you wish to cancel your confirmed booking, you must advise the company in writing.
Reservations that are cancelled, reduced in length of stay or reduced in numbers (hereinafter collectively called a CANCELLATION) are subject to Cancellation and No Show fees if cancelled within 30 days of the arrival date:
22 days to 40 days prior to arrival: 25%
15 days to 21 days prior to arrival: 30%
07 days to 14 days prior to arrival: 50%
03 days to 06 days prior to arrival: 65%
01 days to 02 days prior to arrival: 80%
Within 48 hours and after commencement of holiday: 100%. Once the holiday has commenced no refund will be made. The figures expressed are percentage of the total tour price.
ITINERARIES
Demand for safaris can be high and may lead to shortage of lodge/hotel accommodation. All bookings will be confirmed, but no occasions changes may be necessary. Hotels/Lodges/camps, here specifically named are given as an indication of the category and rooms may be reserved at similar lodges/hotels/camps. We undertake to advise you of any changes known to us prior to departure, but the possibility of change without notice, must be acceptable when booking. Where ever possible we book rooms with private baths showers throughout on the basis of two persons sharing a double room. Single rooms are available at supplementary cost but neither single rooms nor rooms with private bath/shower can be guaranteed.
Safari minibuses cars, four wheel drive vehicles or coaches will be provided according to the route and number of participants. The right is reserved to employ the services of subcontractors. English speaking chauffer/guides are provided. Occasional mechanical problems, changes of lodge or adverse road conditions may in turn lead to a change of routing or game viewing without prior notice being given. We reserve the right to offer substitutes of equal value or to cancel the operation of any tour. In practice, very few itineraries are affected but a little flexibility on your part will ensure the tour is unique and rewarding.
WEBSITE & BROCHURE DESCRIPTION
Descriptions of accommodation facilities and services in this webpage are shown in good faith, it is however possible that certain facilities or services may be unavailable or limited due to maintenance , adverse weather, local conditions, seasonal restrictions etc.
Whilst every effort has been made to ensure the accuracy of this website/e-brochure at the time of printing, regrettably errors do occasionally occur. You must therefore check all details of your holiday booking with your travel agent or supplier at the time of presentation.
The company cannot therefore accept responsibility for any information not contained in this brochure, being confirmed verbally by its staff or representatives unless subsequently reconfirmed in writing by the company. |